Returns & Exchanges
At 8849, we stand behind the durability and performance of our electronics; if you are not completely satisfied, you may return your device within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging with all included accessories to qualify for processing.
Initiate Your Request
Log into your 8849 account, navigate to your order history, and select the 'Request Return' option for the specific electronic device.
Prepare the Package
Carefully pack the device in its original box, ensuring all chargers, cables, and manuals are included to avoid restocking fees.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at an authorized carrier.
Quality Inspection & Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing